Shipping details


DELIVERY TIME

Delivery time depends on which country your order is delivered to. Approximately 7-10 working days provided that the item(s) is/are in stock. (Subject to unexpected complications if delivery time differs from what is promised, we will contact you personally and give the right to cancel your purchase.)
Delivery: You receive a note in the mail when the package are available at your delivery location. (Delivery location is specified in the note).


SUPPLY SAFETY

Somewear and Friends always send an order confirmation to the email address you specified when ordering.
Our packages are sent with The Swedish Postal Service 'Posten Sverige AB' and occasionally DB Schenker Sweden.


TRANSPORTATION DAMAGE

Somewear and Friends AB is responsible for the packages all the way to our customers. If you after retrieval find errors on the package or its contents, we appreciate if it is reported at the delivery location. These errors are otherwise handled as a common return.


WITHDRAWAL

We follow the Swedish Consumer Complaints Board's recommendations.
If you are unsatisfied with something you ordered, you have a 14 days regret period after you have received the goods. You have the right as a customer to open the packaging without charge to make sure that the product works. You always have the right to cancel your purchase if the product is out of stock. The deadline applies to everything except underwear and perfumes that have broken packaging / plastic removed / our seal removed. Naturally, the right of withdrawal does not apply if the product has been used. As a customer, you are obliged to check your delivery. The item must be returned in its original condition. When we receive the item and establish that it is not damaged, we refund, within 30 days, the amount you paid, and any fees if the entire order is returned.

NOTE! It normally takes about 1-2 weeks from the time you sent your return to us before you receive any refund. In exceptional cases, it can take up to 30 days for a refund to complete which is the maximum time according to Swedish law.

Address for return / replacement / withdrawal:
Somewear and Friends AB
Heljevedsvägen 4
53431 Vara SWEDEN

If you have questions, contact us at any of the following ways:

Mail:
kundsupport@somewear.se

Telephone:
+46 707122072 (mon-fri 09.00-15.00).