Returns

EXCHANGE AND RETURN RIGHTS

You have full return and cancellation rights within 14 days after you received the goods, provided that you have not used the product and that it is returned in undamaged condition. Of course you get to try your product to see if it suits you! Return and exchange law does not apply to underwear. In case of exchange, Somewear and Friends returns the second shipment to you free of charge. The item must be returned in the same condition as when you bought it. All goods returned must be packed in a bag or carton. If you return shoes in the original box, place the shoe box in a package or bag. Do not send back by putting waybill directly on the original box / packaging. It will be destroyed and not eligible for full refund.

n case of exchange, return or complaint, we follow the Swedish Consumer Agency's rules for online shopping.

Want to exchange / return / complain about a product?


1. Email to retur@somewear.se and describe your case. Always write your full name and order number.
2. Fill in the return form, which is attached to our email response.
3. Return the product together with the return form to us. You pay return shipping. The address is:
Somewear & Friends AB, Heljevedsvägen 4, 53450 Vara SWEDEN
4. After receiving and approving the return, we ship the new product to you without charge. Alternatively we refund the value if you make a return.


COMPLAINT

We guarantee that the goods you ordered are free from defects at delivery. If you receive a defective or wrongly supplied product, please contact Customer Service as soon as possible (kundsupport@somewear.se or phone +46707122072). In case of complaint or shipment errors, the return shipping is on us.